AI settings and usage are readable; mutations and live use follow plan entitlements. Staff can always take over.

Does it replace reception?

No. It handles repetitive FAQs and booking help so reception focuses on exceptions and the floor.

AI receptionist

An AI receptionist that knows when to stop talking.

Answer common questions and help patients book — then hand off to reception whenever a human should take over.

Owners edit FAQ / knowledge entries so answers match the clinic.

Inbox take-over pauses AI until staff release the thread.

Public chat and embeddable widget use the same clinic conversation APIs.

Is AI always on?: AI settings and usage are readable; mutations and live use follow plan entitlements. Staff can always take over.
Does it replace reception?: No. It handles repetitive FAQs and booking help so reception focuses on exceptions and the floor.